ZÜRICH TANZT: Team Wiki – sustainable knowledge management as the basis for flexibility & resilience in festival work.

ZÜRICH TANZT is developing a team Wiki as a central knowledge repository. It comprises values, policies, onboarding kits, checklists, task areas, workflows, tools and best practices that are easily and equally accessible to all team members.

When it comes to cultural work, especially work at festivals, knowledge is often linked to specific individuals. This can lead to inefficiencies or even to precarious situations in the event of staff turnover, staff shortages or staff progression. What’s more, there’s often not enough time to bring everyone up to the same level of knowledge beyond their own area. This is essential for ensuring that everyone can play an active role, however.

Team Wiki promotes transparency, participation and efficiency. It allows time as a resource to be used more consciously and sustainably, as knowledge can be utilised, reflected upon and cultivated collectively. This builds resilience and creates flexibility for planned and unplanned changes. Results are shared in a set of guidelines so that other cultural organisations, too, can make their knowledge management practices fairer and more sustainable.